Help & Customer Service

Categories

At the airport

3

Baggage

5

Booking a Flight

8

Bundles and Additional Services

6

Changes, Cancellations & Refunds

9

Documents

2

Passenger details

6

Special Services

4

Frequently asked questions

I have purchased Travel Protection. How can I use it?

When should I consider purchasing the Travel Protection?

How can I purchase a Travel Protection Plan?

How can I stay informed regarding schedule changes?

What’s the difference between the bundles and how to use them?

What is a Support Bundle, and why should I opt for it?

Can I cancel the Price Drop Protection and get a refund for it?

By purchasing this service, will my ticket definitely not rise in price?

I’ve purchased Price Drop Protection. What’s next?

Should I pay anything to make changes to my booking?